Our teas are made using the highest quality ingredients, created by a naturopath, and therefore aim to benefit your health. If you have a medical condition, are pregnant or are breastfeeding; we advise you to seek advise from your personal health practitioner before making alterations to your diet in any way.
Please head to our shipping link on the website for more information on shipping.
We do not offer refunds for change of mind circumstances. Please choose your products carefully for this reason. We will only refund in the event of your product being faulty in some way.
We always work to obtain the highest quality ingredients for our products. In unavoidable situations such as extreme weather patterns or natural disasters, there may be slight variations in appearance of some teas due to availability. It is not common, but we cannot guarantee that the products will always be the same as a previous batch. All due care is taken in an attempt to provide products of the highest quality as consistently as possible. As we continue to improve the quality of our products, we may change suppliers depending on quality and availability. If, for some reason a herb appears a little different this may be because we have changed suppliers.
All of our tea products use Certified Organic ingredients. We take the utmost care to ensure that food hygiene and safety protocols are followed. In the extremely unlikely event that your Organic Tea becomes contaminated or compromised in any way, please contact us immediately.
If there are any problems with your order, please contact hello@maydetea
Please refer to the wholesale tab for more information about becoming a stockist.
Please double-check your address before submitting the order. Mayde Tea does not accept responsibility for customers providing incorrect shipping details. In this instance, if products are returned to Mayde Tea, the resending of items to the customer will be at the customers expense.
Yes, we use 100% Certified Organic ingredients to blend our teas. We make and blend everything by hand with love, so slight variances may arise in tea flavours because hey, we’re not robots!