Shipping

Getting your order to you quickly and ethically.

 

Shipping costs

Postage to Australian addresses is free for all orders over $59. If your order is under $59, postage is $8.80 for regular post. International shipping is a flat rate of $30.

Delivery timeframes (for Australia only)

  • Dispatch: 1–3 working days after purchase
  • Delivery: Up to 5 working days, depending on your location
  • Please note that delivery to locations other than Australia may take up to 3 weeks.

Express postage

We do not an express option at the checkout, however if you require an order urgently, please email hello@maydetea.com and we can organise this for you. The extra cost is at your expense and we recommend allowing 2 working days for delivery after dispatch.

Your shipping details

We use Sendle for all deliveries (more on that below). Because Sendle is not affiliated with Australia Post, they cannot deliver to PO Boxes, so please only enter a home or work address. If you have entered a PO Box or Parcel Locker number, we will request an alternative address before your order is shipped.

We recommend providing a work or home address where someone will be available to sign between 9am and 6pm weekdays. Or just let us know in your order notes that you give authority for the courier to leave your package at the door.

Our courier

Our orders (apart from express deliveries) are sent via Sendle. We love Sendle because they are a registered B Corp and they’ve partnered with Climate Friendly to create Australia’s first carbon-neutral delivery service.

International shipping

We believe that local is best and, as such, only offer shipping throughout Australia.

Wholesale shipping

If you are interested in becoming a stockist, please email catherine@maydetea.com. We will send you information about stocking our teas, including delivery details.

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