The teas that naturally contain caffeine are English breakfast, Earl grey, Sencha Jasmine & rose, Organic chai and Sticky chai. The rest of the teas on our website are naturally caffeine-free.
Yes! Our shop is located at 5/93 Centennial Circuit, Byron Bay. We are open 10-4, Monday- Friday.
Yes, Kate also offers Skype consultations; you can find out more here.
Our founder Kate Dalton holds a Bachelor of Health Science, with majors in naturopathy and nutrition. She is passionate about all areas of wellbeing, with a key focus on women’s health and digestive and nervous system conditions.
We are thrilled you want to share Mayde Tea with your customers! Please refer to the Wholesale page for more information about becoming a stockist.
Contact us when you notice the issue and we may be able to update the details before your order is sent. If your order has already been shipped and it is returned to us, we will reship it at your expense. See all shipping times and costs here.
We must have packed your order before having our morning cup of tea! If there are problems with your order, please contact firstname.lastname@example.org so we can sort it out for you ASAP.
We do not offer refunds in this situation, so please choose your products carefully. To help you buy consciously, we have highlighted the therapeutic benefits of every product we stock as well as the flavour profiles of our teas.
We know you have lots more questions about shipping, so we created a page with everything you need to know – head over here for all the details.
Given that we only source natural and organic ingredients, we are at the mercy of Mother Nature. In situations where extreme weather or natural disasters have affected our wonderful growers, we may have to source tea leaves and herbs from different suppliers.
Even when this happens, we will only ever source organic ingredients and blend our teas using the exact same formulation – but if your tea looks a little different, chances are we have sourced one or more of the ingredients from a new supplier. If you want to chat about your order further, send an email to email@example.com
All of our teas are created to promote general wellbeing. If you have a specific health concern, please ensure you see a health practitioner for a tailored treatment plan.
Even though our teas are made using organic ingredients and created by Kate, founder and naturopath, we do recommend checking in with your health practitioner about what’s right for your pregnancy. Generally, our teas are safe to consume in moderation during pregnancy once you have got the all-clear from your own health provider.
Kate’s recommendations, and what she had during her pregnancy are:
Energise for morning sickness, circulation and natural energy production (it is naturally caffeine free).
Digest for bloating, indigestion or other digestive symptoms.
Serenity to calm the nervous system, reduce anxiety and help sleep.
Rooibos Turmeric Chai as a warming, anti inflammatory, antioxidant-rich tonic.
Once you’ve had bub, if you breastfeed we have our Nursing blend which helps support both nervous and digestive systems of mum and baby, as well as support breast milk production.
We do not sell tea in teabags, as we try to minimise the environmental impact of our teas. If you do prefer to brew this way, we recommend adding these organic hemp/cotton blend bags to your order. (Unfortunately teabags are not always produced with your health in mind, but these ones are free from glue adhesives, bleach and chemicals, and that’s why they have our tick of approval.)
We are very sorry that this has happened, however, once your order has been processed we cannot refund you the difference for the discount amount. Please ensure you double check your discount code has been applied before proceeding to payment. You will be able to use your discount code with your next order – if you believe your discount code might expire soon, please get in touch with us and we can extend it for you.
Our amber jars will keep your tea fresh, and should these be stored away from heat and direct sunlight (that means you shouldn’t put your tea next to the stove or on the windowsill). If you order a 40-serve box, we recommend transferring the tea into an airtight container once it has been opened.
Yes, we only use 100% certified organic ingredients to blend our teas. The certified part is really important to us, so we know that we’re nourishing you with the best-quality ingredients. This means there will never be any anything unnatural in your cup (and that goes for sweeteners and flavourings too).