This exclusive program unlocks an elevated shopping experience for our Mayde Tea loyalty members. Enjoy access to special offers and rewards, all of which will increase as you move through our tiered program.

Our loyalty program offers you an opportunity to accrue Brew Crew points on all purchases via our online store. These points allow you to move through The Brew Crew program, and enable access to exclusive tiered benefits and rewards. You will earn 1 to 1.5 points (depending on your tier) for every $1 AUD spent via our online store, excluding the value of shipping, tax or duty fees associated with your order. 

If you are a new or existing Mayde Tea customer, you are always welcome to join the program by opting in when you create an account with us. Join here

Earn 1 point for every $1 AUD spent via our online store, excluding the value of shipping, tax or duty fees associated with your order. Points are issued after an order has been fulfilled, and any returned items will result in points being deducted. Please kindly note, Brew Crew points cannot be redeemed on gift card purchases.

Customers will automatically be moved to a tier based on their spend history over that 12 month period.

Your tier status can be checked at any time, anywhere by logging into your Brew Crew account and reviewing it via the Loyalty dashboard.

Brew Crew points allow you to progress through the tiers of our loyalty program and receive access to exclusive tiered benefits and rewards like birthday gifts and bonus discounts. You can also exchange your points for money off your next order.

Brew Crew points are rewarded after an order has been fulfilled. Please kindly note, any cancelled orders will not accrue loyalty points, and points will be deducted from the account upon any returned orders.

Your personal tier status is reviewed and refreshed annually, from the date the account has been created. Throughout this 12-month period, you are able to earn enough points to remain in the tier for another year, or potentially move up a tier. The expiry date can be tracked via your Loyalty dashboard, and you will be notified if and when your points are due to expire.

Your tier status is reviewed and refreshed annually, from the date the account has been created. Throughout the 12-month period, you are able to earn enough points to remain in the tier for another year, or potentially move up a tier. If you move up a tier within that 12 months, your tier expiry will be reset to 12 months from the date you moved to the next tier. If you do not accrue the minimum points for your tier within 12 months, your status will resume to the below tier.

When you receive this notification, you have earned enough points to qualify for the next tier. Congrats!

Tier status for the next 12 months is dependent on the number of points accrued prior to tier expiry. If you have resumed to the below tier, this is because the qualifying point total has not been met prior to this date.

Our loyalty rewards are our way of rewarding you for your loyalty to Mayde Tea. Our rewards offer a curated selection of exclusive offers, gifts and experiences. Tiers and included rewards can be found via your Loyalty dashboard.

To welcome you to our community, we have rewarded you with 50 bonus points for creating your loyalty account. If bonus points have not been received, we kindly ask you to reach out to hello@maydetea.com

You may also recieve points for orders you've received in the last 12 months.

All Brew Crew points are collected in AUD. Points will automatically be calculated to reflect the conversion from your local currency.

To opt out of the loyalty program, simply login to your account and select opt-out via the settings in your dashboard.

Reach out to hello@maydetea.com at your leisure and we will be happy to assist you.