Terms & Conditions

Here at Mayde Tea Pty Ltd, we pride ourselves on our beautifully curated products. How we work with you makes a great difference. The following is a guide to the terms and conditions of use of this website. If you have any questions regarding any of this information please get in touch at hello@maydetea.com. We love talking to our customers.

Acceptance of Terms and Conditions

We have created this site for your use and enjoyment and by using this site you are agreeing to the terms and conditions of Mayde Tea Pty Ltd as set out below.

Privacy of information

At Mayde Tea we take privacy of information very seriously. This means the information you provide us when placing an order is safe with us. Your personal details and information are never disclosed to third parties other than our shipping provider Sendle. Read about their privacy policy here.

We reserve the right to disclose your information as required by the law, and to use your information to protect our rights in any legal proceedings.

Our website contains links to third-party websites. We are not liable for the content on these websites and have no control over the information, or the privacy of your information once on these sites.

We collect information to ensure you receive our products with the best possible customer service, and sometimes we will use this information to send email campaigns with new products, and other appropriate/exciting news. If you wish to be deleted from our database, please get in touch at hello@maydetea.com and we will delete you from our database immediately.

Product information provided on this website

We love all things organic, herbal, medicinal and delicious. I am sure you do to, however the information provided on this site is not to be used as medical advice, rather informational purposes only.

Changes to our site

Our website content is updated regularly, however our content may be out of date at any given time. This includes product pricing. We are under no obligation to keep it 100% up to date.

We may cancel orders if a product price or any information is incorrect due to any errors that may occur.

Payment & Security

Your privacy and security are very important to us. We have partnered with Stripe and Afterpay as our payment gateways on our site to ensure all personal and financial information is secure.

Read about Stripe’s payment security here.

Read about Afterpay’s payment security here.

We rely on their expertise, so we can get on with delivering you our delicious, handcrafted tea and other organic products.

Your credit card information is not stored or kept at any time on our site.

Termination

We may terminate at any time the use of customer accounts due to any misuse.

Copyright

Mayde Tea owns all of the material on the site, and in some cases a third party. We ask that you do not copy, modify, transmit, reproduce or distribute any material from our site, except to the extent permitted by law.

If you wish to use the content in any way, we ask that you please get in touch.

Online Images

We do our best to match product images as best we can to the actual product, however at times images may not match the product exactly.

Product Usage

As we love our products and ensure the highest quality of everything we sell, we ask that you agree not to resell any of our products purchased from this site and in store, unless you are purchasing as a wholesale customer, under agreed wholesale conditions.

Trademark

‘Mayde Tea’ and ‘Mayde Space’ are registered trademarks. Other trademarks may be displayed on the site from time to time. These may belong to third parties. Nothing displayed on the site should be construed as granting the right of use of any logo, pictures, product names without the express written permission of the relevant owner.

Liability

Mayde tea is not liable for any loss, damage, cost or expense incurred in or arising by any person relying on the information on this website or on any websites linked to this website.