Refund policy

Incorrect Orders

We must have packed your order before having our morning cup of tea! If there are problems with your order, please contact hello@maydetea.com so we can sort it out for you ASAP.

Change of Mind

We do not offer refunds in for change of mind, so please choose your products carefully. To help you buy consciously, we have highlighted the therapeutic benefits of every product we stock as well as the flavour profiles of our teas.

Postage Details Errors

Contact us when you notice the issue and we may be able to update the details before your order is sent. If your order has already been shipped and it is returned to us, we will reship it at your expense. See all shipping times and costs here.